The Social Security Administration recently announced that Commissioner Martin O’Malley will be stepping down. While there’s no news on exactly who will take his place yet, there are many questions about what this change in leadership could mean.
Many wonder what priorities the SSA will focus on after a new leader takes their position. There are many great areas to dedicate attention and resources to. Some of the top ones include:
- Continuing to correct Social Security overpayment problems
- Improving online and field support
- Streamlining the benefit application process
These are just a few key areas that the new leader could focus on. Whoever will be chosen has a fantastic opportunity to drive real change for citizens. What do you think the new SSA leader should focus on?