A coding error on the part of the Social Security Administration caused the agency to send out incorrect “On Request” paper statements. These faulty statements were sent in response to information requests via the SSA-7004 paper form.
According to the SSA, the incorrect statements were sent to those,
- born in 1955, 1956 or 1957
- were age 62 or older at the time of their request
- indicated on the SSA-7004 form that they planned to stop working at age 66
“We were alerted that there might be a problem with some of the information on some statements,” the Social Security Administration wrote in an email. “We did find that a very small portion of On Request paper statements contained inaccuracies.”
As of July 2019, the program coding that was causing these errors has been corrected.