Social Security’s New Phone System: A Help or a Hindrance? August 13, 2025 The Social Security Administration (SSA) just rolled out a new phone routing system. Now, your calls to a local office may land at another… Continue Reading
SSA Implements New Identity Verification Protocol August 12, 2025 The Social Security Administration (SSA) is always looking for ways to improve customer service. Not only is their latest change predicted to do this,… Continue Reading
SSA Backtracks on Decision to Eliminate Paper Social Security Checks July 29, 2025 Readers of the Council for Retirement Security may have seen our recent post, reporting the Social Security Administration (SSA) making the decision to end… Continue Reading
How Should the Social Security Overpayment Problem be Resolved? July 28, 2025 The U.S. is experiencing a Social Security overpayment problem. It’s an issue that is impacting recipients with a cruel sense of irony. Readers… Continue Reading